Improving Communication Skills Help the Food and Biopharma Logistics Markets

Authored by: Mitch R. Confesor

According to numerous research studies, including Connecting to Compete, there is a global shortage of qualified individuals with the right competencies and communications skills to meet the evolving needs of the logistics industry.

Businesses are having difficulty recruiting staff and senior leaders with the required  communications skills in logistics.

Skills shortages in the logistics sector don’t just relate to truck drivers and port workers, but also human resource (HR) and talent acquisition professionals looking to fill senior logistics positions.

The logistics industry is characterized by constant technological changes, unique regulations and trade facilitation, all of which requires finding the right people to learn and communicate complex information to other employees, home offices, local officials and clients.

people with communication skills and logistics

Logistics Employees in Every Level Need to Communicate Clearly

This is according to a 2017 study from the Hamburg International Conference of Logistics aimed to assess and improve various countries’ logistics skills and training. After all, logistics employees at every level need the ability to think, work and communicate on a process-improvement basis.

Your employees need to look beyond their own functional and occupational silos, and understand how their jobs connect to the entire supply chain and logistics process. This requires a level of communication skills so critical information isn’t lost in translation.The study revealed that today’s logistics managers must be “decathletes” with a cross-functional comprehension of various business fields that include:

  • Strategic decision-making
  • Leadership
  • Communication
  • Intercultural skills, and
  • Well-developed analytical and IT skills

…to manage the versatile tasks they face on a day-to-day basis.

However, studies on training programs in logistics that match the required skill demands, found there has been an imbalance between demand and supply – either regarding the number of suitable candidates for various positions. This is where the Versant assessment skills tests come in.

Language skills assessment tests, like those from Versant, benefits the recruitment of logistics employees, senior managers and leaders.

Versant Help You Find People With the Right Communication Skills


Efficient language assessment tests, training programs and other business solutions designed to improve your global workforce will help you hire the right people to help with, and manage, your growth. This is critical because the cost of a bad hire is well-documented.

After all, logistics strongly influences the economic performance of other industries and the countries in which their hubs are located. With their critical importance to economic development and social welfare, logistics businesses must ensure they have adequate resources – both infrastructural and personnel.

Despite decades of increasing automation, and the current trend of digital transformation, logistics intrinsically remains a people-centric business. Your employees are at the core of almost everything that happens in your industry.Logistical activities are labor-intensive: not just on the operational side, but also at the supervisory and managerial levels. This makes the logistics performance of companies highly dependent on the quantity and quality of the workforce, in particular with their communication and other skills to benefit their future growth.

By using any of the suite of Versant assessment skills tests, you can manage the hiring process, and expedite the time it takes to interview and hire the right people.

Versant Tests are Available in Multiple Languages

To meet the demands of the labor market in the 21st century, companies use Versant assessment tests to quickly measure language proficiency levels in multiple languages. Tests are available in:

Growth for the Food and Biopharma Markets

Language skills assessment tests like those from Versant benefits the recruitment of logistics employees, senior managers and leaders.

Moreover, communications skills are critical to result in further growth for the food and biopharmaceutical logistics markets based on their project compound annual growth rate (CAGR).

In fact, the global food logistics market may expand at a CAGR of 8.5% from 2018-2023, exceeding $150.7 billion (after reaching $92.4 billion in 2017).

In a separate report from Cision, they suggest the food logistics market may expand at a CAGR of 8.3% for 2019-2024, to a whopping $162 billion, after reaching $100 billion in 2018.

Meanwhile, the global bio-pharmaceutical logistics market may likely grow with a CAGR of 7.8% over the 2019-2025 forecast period. In a separate study, the biopharma logistics market at 7.2% CAGR will generate a revenue of $149 billion by 2025 from $86 billion in 2018.

Contact us today for a free demonstration to learn how Versant’s assessment tests can help you hire the right people, right away.