Communication Within Our Borders
Communicating in languages other than English are critical within the U.S. borders.
Border patrol, TSA agents, airline pilots and air traffic controllers would also benefit greatly from using the Spanish language proficiency test. Counterintelligence efforts could be expanded by using Versant’s Arabic language proficiency tests for social listening and monitoring of conversations.
Domestic government use of testing language proficiency can take many forms. Versant also offers French and Dutch language proficiency tests.
Communication Across Borders
The global scope of today’s organizations impact the the public sector world wide, including non-profit and government service across borders and continents. Language skills, specifically English proficiency, are critical at every level for efficient communication and to minimize cultural barriers.
The U.S. Department of State is represented in more than 270 diplomatic locations around the world, including embassies, consulates and international missions. There are almost 90,000 U.S. federal employees, in over 140 countries, and millions of Non-Governmental Organizations (NGO) worldwide.
English Language is the Common Denominator Overseas
Throughout the world, governments and NGOs serving predominantly foreign service with different languages, English is the common denominator.
It’s essential for those organizations to communicate effectively and clearly, yet studies show a significant gap in language skills needed to build and maintain local and international relationships.
Addressing the English Language Proficiency Gap
Organizations require personnel and staff to meet a broad range of English language skills. At a minimum, intermediate or advanced level of English language skills are required in countries where English is not the official language. In English-speaking countries, most institutions require an even more advanced level of English skills.
However, research shows there’s a divide between finding people with the necessary English language skills vs. the English language skills that are available by residents of those countries.
Even in countries like India and the Philippines where English is recognized as an official language, the need for proficient English language skills is still important.
Versant language assessment will identify people with the necessary English language skills to work in positions of foreign service.
The Right Language Skills for the Right Job
Organizations can close language gaps by identifying tasks and functions and matching the skill set best to serve those needs. By analyzing language needs, an organization can find a good fit to get things done.
Reading and speaking were ranked as the most important skills across all countries and territories. However, with offices and employees in different geographical locations and time zones, written communication, such as email, becomes an essential skill.
Versant skills assessment identifies a persons proficiency in all four language skills – reading, writing, speaking and listening.
Ancillary positions such as clerical and staff are normally filled overseas and require English language skills. Versant’s suite of tests helps such employees improve their reading, speaking and other essential language skills.
With knowledgeable communication, organizations develop trust, credibility and reputation with the public they serve.